If it is at 75% or lower than the design capacity, then that it is likely to be the source of the charging issue. How does the full charge capacity compare to the design capacity? Now that you have the battery report, you can make comparisons and that will allow you to evaluate the battery capacity history. Information about each currently installed batteryĬurrent estimate of battery life based on all observed drains since OS SYSTEM PRODUCT NAME HP Spectre x360 Convertible 15-ch0xx This is the battery report produced by Windows 10 from my 2018 HP product loan notebook. That should open a browser and invoke the detailed battery report. Now type in battery-report.html at the command prompt and press the enter key. In the command prompt window, type in powercfg /batteryreport and press the enter key. In the search box next to the Windows icon, type in CMD and right-click the Command prompt icon that appears above and select Runas Administrator. This is how to invoke the Battery-report. It would help the troubleshooting if you invoke the Windows battery report to see the condition of the battery. Have you updated the notebook's BIOS to the latest version available at the notebook's software and driver download web document? This is the simplest step and may resolve the issue without your having to do anything else.Ĭan you still log into Windows when the power adapter is connected? The information provided by the Battery report is also applicable to any issue where there is an issue involving the battery.
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